AI Chatbot Answers
Train your knowledge base and let the bot answer customers instantly in Sinhala, English or Singlish style.
⚡ AI chatbot + live support for modern businesses
Turn website visitors into customers with AI + human live chat.
ChatDesk by FX SAM gives your business a powerful website chat widget, AI answers, live agent inbox, team chat, smart assignment, customer ratings, reports, exports, storage controls and online plan upgrades — all in one platform.
🌐 Website chat widget
🟢 Live WebSocket updates
⭐ Customer ratings
💳 Stripe upgrades
Open Chats24
Avg Rating4.9
SLA98%
Live demo running
Hi 😊 I can answer questions instantly using your business knowledge base.
Can I talk to a human agent?
Agent Sam joined. I can help you right now.
Chat closed → customer rated ⭐ 5/5 → report updated automatically.
Everything you need to run customer support.
Built for businesss, online businesses, education teams, agencies and service providers.
Live Agent Inbox
Customers can request a human agent. Agents reply from a fast live chat inbox with real-time updates.
Team Chat
Internal team chat helps business agents communicate, share notes, emojis and coordinate customer support.
Smart Assignment
New human requests are assigned to the best available agent based on online status and workload.
Ratings & Feedback
After chat close, customers can submit star ratings and comments. Low rating alerts notify the team.
Agent Reports
Track replies, closed chats, notes, first response time, customer satisfaction and low rating counts.
Chat Export
Download customer conversations as CSV or transcript with optional internal notes for audit records.
Storage Quotas
Plans can include storage limits. Businesss can monitor attachments, messages and upgrade when needed.
Stripe Plan Upgrades
Businesss can upgrade plans online while keeping all existing chats, files, ratings and settings unchanged.
Launch in five simple steps.
From registration to live support, ChatDesk by FX SAM keeps the setup simple and scalable.
1
Create account
Register your business and choose a plan that fits your team.
2
Add website
Install the chat widget on your website with a simple script.
3
Train AI
Add FAQs, priority replies and business-specific support answers.
4
Go live
Let the AI answer first and hand over to agents when required.
5
Measure & grow
Use ratings, reports, storage usage and upgrades to scale support.
Plans that grow with your business.
Start small, keep your data, and upgrade when you need more agents, storage or AI replies.
Starter
USD 4.99
/ monthly
Live chat focused plan for businesses that prefer human support.
- ✓ 1 website
- ✓ 1 user / agent
- — Trained AI Replies not included
- — Connected AI fallback not included
- — Own OpenAI / Claude API not included
- ✓ 512 MB storage
- — Trained AI Auto Replies
- — Training data + Train model · 1 rows
- — Auto Learn
- — Unanswered question review · 1 rows
- — Priority replies
- — ChatDesk branding
Most Popular
Silver
USD 9.99
/ monthly
AI-powered replies with live support and automation options.
- ✓ 1 website
- ✓ 2 user / agents
- ✓ 500 Trained AI Replies / Cycle
- — Connected AI fallback not included
- — Own OpenAI / Claude API not included
- ✓ 1024 MB storage
- ✓ Trained AI Auto Replies
- ✓ Training data + Train model · 100 rows
- — Auto Learn
- — Unanswered question review
- ✓ Priority replies
- ✓ Custom branding / logo
Telegram
Choose Silver
Most Popular
Gold
USD 19.99
/ monthly
AI-powered replies with live support and automation options.
- ✓ 2 websites
- ✓ 4 user / agents
- ✓ 1002 Trained AI Replies / Cycle
- ✓ Unlimited Connected AI Replies with own API key
- ✓ Bring your own OpenAI / Claude key
- ✓ 2048 MB storage
- ✓ Trained AI Auto Replies
- ✓ Training data + Train model · 3000 rows
- ✓ Auto Learn
- ✓ Unanswered question review · 1000 rows
- ✓ Priority replies
- ✓ Custom branding / logo
Telegram
Choose Gold
Built like a real platform.
Business isolation, usage controls, billing, storage meters and admin tools are already part of the workflow.
Each business manages its own agents, chats, settings, websites and reports.
WebSocket powered live chat and team updates reduce refresh delays.
Role permissions, super admin controls and business data separation.
Storage quotas, Stripe upgrades, plan limits and cleanup tools help manage growth.
Ready to upgrade your customer support?
Add an AI chatbot and live agent team to your website today. Start with a simple plan, keep all your data, and upgrade as your business grows.